Legal Information and Important Notices
Our shop specializes in offering Siberian-themed souvenirs and related merchandise. All products are produced, printed, and fulfilled through our integration with Printful® Inc. and or Printify, Inc. and or Gelato Tech Germany GmbH and or PODBASE and or Spreadshirt, Inc. and or Spreadshirt Print On Demand GmbH and or gooten and or CustomCat.com a leading print-on-demand service providers. Customers can browse and purchase items directly from our store, with Printful and or Printify Inc. or Gelato Tech Germany GmbH or PODBASE or Spreadshirt, Inc. or Spreadshirt Print On Demand GmbH or gooten, CustomCat.com handling manufacturing, packaging, and worldwide shipping on our behalf. Please note that, as the seller operating through a print-on-demand model, we do not process or issue refunds directly.
This includes situations involving buyer’s remorse, change of mind, incorrect sizing choices, or similar customer-initiated reasons. Printful’s and or Printify Inc. or Gelato Tech Germany GmbH or PODBASE or Spreadshirt Inc. , or Spreadshirt Print On Demand GmbH or gooten or CustomCat.com standard policy does not support returns or exchanges for such cases (except where manufacturing defects or fulfillment errors are proven), and any potential exceptions would be handled solely at our discretion and expense.In the event of delivery issues—such as missing packages, non-delivery, or shortages—we are unable to offer refunds or replacements from our side.
Responsibility for such matters typically rests with the carrier or falls under Printful’s and or Printify Inc., or Gelato Tech Germany GmbH or PODBASE or Spreadshirt Inc. and Spreadshirt Print On Demand GmbH or gooten and or CustomCat.com fulfillment terms. We strongly recommend reviewing the tracking information provided and contacting the relevant shipping provider in these cases.
Our online store operates under Turkish law, and all transactions, disputes, and liabilities are governed exclusively by the laws of the Republic of Türkiye.
This includes any consumer rights, contractual obligations, or legal claims arising from purchases made through our shop. Customers agree to submit to the jurisdiction of Turkish courts for any related matters.We appreciate your understanding of these policies, which help us maintain a sustainable print-on-demand business model focused on unique Siberian-inspired designs. For any questions, please contact our support team before placing an order.